DiscountMithra Mobile App Privacy Policy

This Privacy Policy ("Policy") applies to the DiscountMithra mobile application ("Service" or "App") and is owned and operated by DiscountMithra (the "Company," "we," "us," or "our"). This Policy describes how we collect, use, process, and protect your personal information.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Personally Identifiable Information (PII):

• User Name
• Mobile Number (Required for login and communication)
• Email Address
• Residential Address (Collected only as required for specific local vendor service delivery)

B. Payment Information:

• Via PhonePe Gateway: We do not store your full financial details (e.g., card numbers, UPI PINs). All payments are processed securely by third-party payment gateways (like PhonePe). We only record the transaction status (success/failure) and a Transaction ID.
• Cash Option: For payments made via Cash (for subscriptions or service charges), we only record the transaction log for accounting purposes.

2. How We Use Your Information

We use the collected information for the following primary purposes:

• Service Delivery: To provide discounted services (negotiated with vendors) and process your transactions, including managing both paid subscriptions and free user service requests.
• Offer Communication: To send you notifications about new offers, discounts, and vendor promotions via your mobile number and email address.
• App Improvement: To analyze usage data and performance metrics to develop new features and enhance user experience.
• Customer Support: To respond to your queries and resolve subscription or service-related issues.

3. Sharing of Your Information

We share your information only when necessary to provide the service or under legal obligation:

• With Vendors: When you wish to avail a service or discount, we share your PII (such as User Name and Mobile Number) with the relevant vendor to enable you to claim the in-person discount or service.
• With Third-Party Services: We use third-party services like PhonePe (for payment processing) and analytics providers (for App analysis).
• Legal Compliance: We may disclose your information if required by law or to respond to valid governmental requests.

4. Your Choices

• You may opt-out of receiving promotional and offer notifications by contacting us.
• Upon request, we will take reasonable steps to delete your account data, excluding any information required to be retained for legal obligations.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Company Name: DiscountMithra
• Email: admin@discountmithra.com
• Mobile: 7799663223
• Address: ShanthiNagar, Sircilla, 505301